E-SMS Gateway adding SMS to your existing email channels – A new txtNation Service for Helpdesk and CRM platforms.

SMS Support (aka Text Support) and SMS Customer Relationship Management, universally compatible with multiple platforms, is a newly launched txtNation service.

The service integrates directly with most support platforms such as Zendesk, Zoho Support and Oracle and CRM providers such as Salesforce, Sugar, Sage CRM and Microsoft Dynamics CRM to provide a seamless integration to work alongside, in addition to, or instead of email support. Similarly the service can be used with any platform that uses emails for one or 2-way communications such as recruitment or bulk email management platforms.

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Mobile Billing and Messaging aggregator txtNation today announced they have added further routing in their popular and market-leading HLR Lookup product. txtNation claim to have added several new MNO routes for HLR Lookup. Currently used by SMS aggregators, service providers in mobile billing and messaging, the HLR Lookup service enables real time validity of a mobile number and gives operator identification and roaming information. For SMS aggregators and service providers alike, this improves revenue margins by reducing routing inaccuracies.

Harnessing the power of txtNation’s SMSC and supporting infrastructure, HLR Lookup provides SMS aggregators and service providers with the most detailed mobile number information on the market. txtNation’s vast array of messaging connections to the SS7 mobile signalling network enable full access to operator Home Location Registers (HLRs) for high quality of service.

“With the increasing popularity of mobile number portability (MNP) and routing for bulk sms, it is becoming increasingly important to make sure we have routes into markets where service providers can check a mobile number.” said Michael Whelan, CEO, txtNation. “Quite simply, the more routes the better, for redundancy and price”.

Read more on txtNation’s HLR Lookup and SMS.

Google has now officially approved our SMS add-on so you can send messages from data lists directly from Google Docs’s Sheets web app or by uploading compatible spreadsheets to Google Docs from the likes of Microsoft Excel and OpenOffice.

 

txtNation Bulk SMS from Google Docs SMS

txtNation Bulk SMS from Google Docs SMS

 

txtNation’s Google Doc Bulk SMS Add-On

Simply use your secure txtNation credentials to authenticate and start sending messages based on any of your data lists, funded by your existing credits package.google 3

 

You can read all about using this add-on by visiting our knowledge base article.

 

 

TexyFi allows you to send and receive messages in all languages. Communicate with family and friends by sending SMS, photos and more. Find TexyFi users around the world and be friends with them without worrying about language barrier.

Using txtNation’s Mobile Billing API they can now accept mobile payments from operator billing in there core markets, Asia, Middle East, and UK.

Alongside this TexyFi are using virtual mobile numbers for users who wish to communicate ‘off app’.

txtNation Mobile Billing

 

virtual mobile numbers

 

 

FrontlineSMS and FrontlineCloud has added txtNation to deliver SMS messages on their latest version of their Cloud Technology.

FrontlineSMS was one of the first platforms to help harness the power of mobile technology for social change. Having seen how SMS was widely used in sub-saharan Africa in 2004, their Founder Ken Banks built and launched the first prototype of FrontlineSMS in 2005.

Skipping forward, in 2014, FrontlineSync, added a new Android SMS gateway app. Together, FrontlineSMS, FrontlineCloud and FrontlineSync provide end-to-end support for our users for SMS and missed calls, whoever and wherever they are. They deliver on the tremendous potential of the professional use of SMS to engage customers, clients, and citizens, through their platforms, consulting, the community they bring together and the resources wthey share.

You can see how customers are using Frontline below, using txtNation’s gateway for both One-Way Bulk SMS and Two-Way SMS.

 

Frontline_one

 

 

 

Frontline_two

 

txtNation has finalised a deal with a UK mobile apps development team, responsible for creating mobile apps for restaurants and eateries all over the UK and Ireland.

txtNation is now working with over 500 apps in the marketplace with over 100 developing specifically for high street eateries.

Using txtNation’s Bulk SMS Gateway and Virtual mobile numbers, app developers worldwide can create compelling two-way SMS communications.

The integration allows compete SMS ordering via their mobile site, app or advertisement, built within a full integrated ordering system.

Michael Whelan CEO txtNation, commented “Our virtual numbers enable SMS and voice communications to eateries all over the country. They have proven extremely popular, instead of short codes which can be cost prohibitive for each franchise, as well as being dedicated, serving the functionality of a normal mobile number. If a user wants to order they SMS, if they want a menu they SMS and if they want a receipt they get an SMS.

Working with app developers directly has resulted in SMS functionality built into their apps as well as the eateries other direct channels. The biggest advantage of course, is that users can be ‘off site’ or ‘off app’ to be able to interact with the eatery.”

Mobile Apps Restaurants

 

Example of an eatery, powered using the white label app service, found on Google Play store:

Food to go

 

For more information on Two-Way SMS, including Virtual Mobile Numbers, please see http://www.txtnation.com/mobile-messaging/virtual-numbers

View our Two-Way SMS API.

Leading SMS Messaging Aggregator, txtNation have announced they have released a new, next generation SMSC in a bid to mix it with the best, in the SMS wholesale market.

Substantial investments over the last year have enabled txtNation to add further functionality and routing options to their messaging services.

txtNation are responsible for terminating hundreds of millions of SMS messages and HLR lookups each month. The new SMSC has been plugged in to their already well established direct mobile operator connections and to improve this growth further they have added a scalable infrastructure that is required to facilitate the high volume of messages.

txtNation SMSC

One of the main reasons for adding the new SMSC was the demand to support SS7 and Sigtran connectivity. These features have now been added with many other new features including an advanced low cost routing platform with flexible service based logic, home routing functionality, multiple improvements across filters and messaging rules, increased monitoring and reporting, pricing control and a focus on reducing network demands; meaning the removal of additional capacity on HLR.

txtNation claim they can now process a throughput in excess of 2000tps via their new SMSC and alongside this they can provide a newly revised fully global A-Z routing table for wholesale clients who demand stable, quality routing and pricing.

Access to the rapid availability of bulk SMS messaging rates from mobile operators globally, is all part of the new interconnection options now available from this set up. All of this extra value meaning the business is in an enviable position to deliver on their promise on high quality global messaging.

Michael Whelan CEO, txtNation commented “Our new SMSC gives us improved throughput and pricing options for our clients internationally across SMS termination and HLR Lookup. Clients can now take advantage of our new features and improved coverage with our wide range of API options.

By skipping messaging partners in the middle and brokering with the telco’s direct, provides our clients with higher throughput, improved service levels and better pricing options.”

txtNation’s proven track record in the industry as a leading aggregator, working in multiple markets and being renowned for SMS termination, has led to much interest from clients.

To coincide with this, a specialist business development team based in Manchester, England is currently being set up, focussing on wholesale SMS messaging with it’s aim to follow on from txtNation’s Enterprise success.

Paul Adams, txtNation Head of Messaging commented, “Earlier this year we decided to make a significant financial investment into our infrastructure with a new SMSC, plugging in our already established forty plus direct mobile operator connections and adding further wholesale routes. To celebrate the launch of our new SMSC we are offering fixed rates for the next couple of months, for those signed up by the 6th October.

We are all looking forward to a very successful 2015, welcoming our new wholesale team and watching them play a major part in our future success.”

txtNation are offering interested businesses the opportunity to test out their new SMSC by emailing wholesale@txtnation.com.

You can find out more about txtNation and it’s mobile messaging by visiting http://www.txtnation.com/about/call/, emailing sales@txtnation.com or calling +44 (0)203 283 8828. Latest news can be found on txtNation’s blog at http://blog.txtnation.com.

txtNation recently attended the Wholesale World Congress which took place in Madrid on 3rd – 4th September.

The Wholesale World Congress (WWC) is one of the main events in the Wholesale SMS community’s calendar and offers a great opportunity to meet new and existing clients. It is an event for the entire industry with participants from all areas of the wholesale telecom industry including voice and SMS.

As txtNation enter the wholesale space for Bulk A2P SMS traffic it made perfect sense for txtNation to attend and meet service providers and develop new relationships. As a result of attending the show we have already converted a number of opportunities and work further to open up our extensive reach list for Global SMS termination.

Paul Adams, Head of Messaging at txtNation commented “A well organised event in a great central location, giving the opportunity to meet with new clients and spend some downtime with existing clients.”