txtNation have introduced a new chat feature into all tickets on our support system. Simply click the chat link inside your ticket to speak directly with the member of staff that is handling your issue. Benefits to using this include:

  • Receiving quicker answers
  • Discuss issues you are unsure of in more detail.
  • Voice and video chat.
  • Screen sharing.
  • Manned by the whole support team, so someone will always be available (rather than relying on single Skype contacts).
  • All chats logged into a Zendesk ticket for future reference.

We see such tools as improving the ways in which we can reach out to our clients. Please let us know what you think about this feature or if you have any other ideas about how we can improve our support offerings to you.

txtNation attended Google’s invitation-only Atmosphere event in the heart of the City of London, at Whitbread’s original brewery. Atmosphere is an annual event where business leaders meet to engage with Google. The search advertising giant presents on a number of topics, including “making better decisions”, “transforming your business”, and “working the way you live”.

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Amit Singh, President of Google Enterprise, kicked off the day with an informative talk, predominantly making the point that they see their future as heavily focused on mobile both at Google and everywhere throughout the world; key points:

This quarter for the first time worldwide there are more tablet and smartphone users than desktop PCs.

  • In India there are more mobile internet users than broadband.
  • There were 450 million Gmail users last year and 915m this year.
  • 58% of Fortune 500 companies are using Google enterprise, users are no longer early adopters, they are the majority.
  • The Eurovision final this weekend used Google’s cloud server processing for scale and speed.

More »

When: Wednesday, 12th June, 2013 at 3pm (GMT)
Webcast: Webinar - Mobile Billing for mGaming

txtNation mGaming Webinar

txtNation providing a detailed overview of new acquisition and payment strategies for gambling and social gaming.
  • Direct Billing and Premium SMS for Gambling
  • Payforit for Gambling
  • Business models successfully using Mobile Billing for Gambling

txtNation are currently trialing with selected clients our In-App billing SDK, who’s apps are running on the Android platform.

We expect a full release candidate version in May with commercial launch in June.

 

txtNation Android Billing (SDK) features:

  • Multi-country billing; using all markets where we have Direct Billing and Premium SMS capabilities.
  • Multi-price point billing options.
  • Real time Customer Care and self service help using our acclaimed txtNation SD Customer care web and mobile site.
  • Future support for Payforit in-app when mandated later this year.
  • One Click mobile billing functionality.

In-App Android txtNation

Android In-App Billing, a closer look under the hood

We have a new In-App payment solution for Android phones and tablets. Take a closer look under the hood of the Android Billing SDK:

 

Coverage

Use our connections in over 80 countries via:

Premium SMS and Direct Billing with one SDK / connection!

 

Real-time Updates

Remote real time updates to our Billing Wrapper enable flexibility and inclusion of new price points and Short Codes.

 

Its a hybrid!

The SDK / Wrapper decides if we should use Premium SMS or DOB use where available.

 

2G, 3G, 4G and Wi-Fi billing

Seamless user and mobile payment experience when the user is connected over WiFi or when a 3G connection is unavailable.

 

Compliance

Billing screens in-app in local language with local support numbers and advice presented.

 

For more information on our Android In-App Billing SDK contact us.

See our In-App Biling API for Android.

Read more on In-App Billing.

In the first of a four part series, txtNation explain how Direct Operator Billing can dramatically simplify payments – and boost revenues for sellers of digital goods.

Mobile content has brought affordable and easily accessible entertainment to over a billion people worldwide. Even in the midst of our present economic woes, it continues to thrive. Indeed, a recent study by ABI estimated 70bn apps will be downloaded in 2013, and that the market will generate $25bn. Read Part 1 on Mobile Money Revolution.

MMR

Read Part 1 on Mobile Money Revolution.

In Part 2, MMR will look in closer detail at how merchants and developers can plug in DOB and we’ll examine some examples of DOB success.