Our brand new Control Panel is now being tested by our teams in preparation for our upcoming public beta release. The current version of our Control Panel, version 5, has done a lot of overtime for us, having been our flagship control panel for several years.
It enabled real time statistics, service configuration, simple setup, and account balance details. We’ve listened carefully to our clients’ feedback and it’s clear we needed to bring it up to date.
The next-generation release, essentially the sixth version of our Control Panel but to be launched under the new “My.txtNation” brand, will be the main hub for your txtNation account, providing blisteringly fast account balance data, traffic activity and precise analytics, thoughtfully and beautifully presented, with great search and filtering tools. Available across web and mobile devices.
This is part of our commitment to providing you with the increased accuracy and advanced reporting we couldn’t always deliver with our current software. Our new home at My.txtNation.com will go a long way to improve visibility and we can’t wait to hear what you think.
An initial beta release should be accessible to you in September.
txtNation have introduced a new chat feature into all tickets on our support system. Simply click the chat link inside your ticket to speak directly with the member of staff that is handling your issue. Benefits to using this include:
- Receiving quicker answers
- Discuss issues you are unsure of in more detail.
- Voice and video chat.
- Screen sharing.
- Manned by the whole support team, so someone will always be available (rather than relying on single Skype contacts).
- All chats logged into a Zendesk ticket for future reference.
We see such tools as improving the ways in which we can reach out to our clients. Please let us know what you think about this feature or if you have any other ideas about how we can improve our support offerings to you.
We are pleased to announce a significant upgrade to our accounting systems. Rolling out this week, clients will benefit from a more robust, responsive account balance page. Accessible in our flagship control panel, the upgrade marks a substantial investment into the software that powers our key financial systems, benefitting all our clients worldwide.
The new account balance includes a clearer heads up on expected payouts and a more reliable running total of actual payouts. Behind the scenes, our accounting systems have been entirely replaced by a leading-edge solution that we have worked hard to customise and integrate. Clients should experience a notably faster and more reliable service through this new software.
This comes in response to client feedback and we have listened carefully, incorporating numerous ideas into our roadmap for excellence.
This week’s release is just the beginning and comes ahead of further improvements to our platform, including our next-generation control panel under the new ‘my.txtnation.com’ branding, which will use the improved accounts systems to provide our clients with best-in-industry statistics and unprecedented clarity into their campaigns.
The upgrade will be rolled out in the coming few days, marking a transition from version 5.1 to 5.2, and you will not need to make any changes to your account settings. Despite extensive testing, this is new software: if you experience any anomalies with the new account balance, please let us know so that we can review it.
txtNation have today officially switched on, their directly connectivity across all mobile operators in Belgium.
Read the full press release here.
txtNation attended Google’s invitation-only Atmosphere event in the heart of the City of London, at Whitbread’s original brewery. Atmosphere is an annual event where business leaders meet to engage with Google. The search advertising giant presents on a number of topics, including “making better decisions”, “transforming your business”, and “working the way you live”.
Amit Singh, President of Google Enterprise, kicked off the day with an informative talk, predominantly making the point that they see their future as heavily focused on mobile both at Google and everywhere throughout the world; key points:
This quarter for the first time worldwide there are more tablet and smartphone users than desktop PCs.
- In India there are more mobile internet users than broadband.
- There were 450 million Gmail users last year and 915m this year.
- 58% of Fortune 500 companies are using Google enterprise, users are no longer early adopters, they are the majority.
- The Eurovision final this weekend used Google’s cloud server processing for scale and speed.
When: Wednesday, 12th June, 2013 at 3pm (GMT)
Webcast: Webinar - Mobile Billing for mGaming
txtNation providing a detailed overview of new acquisition and payment strategies for gambling and social gaming.
- Direct Billing and Premium SMS for Gambling
- Payforit for Gambling
- Business models successfully using Mobile Billing for Gambling
txtNation are currently trialing with selected clients our In-App billing SDK, who’s apps are running on the Android platform.
We expect a full release candidate version in May with commercial launch in June.
txtNation Android Billing (SDK) features:
- Multi-country billing; using all markets where we have Direct Billing and Premium SMS capabilities.
- Multi-price point billing options.
- Real time Customer Care and self service help using our acclaimed txtNation SD Customer care web and mobile site.
- Future support for Payforit in-app when mandated later this year.
- One Click mobile billing functionality.
Android In-App Billing, a closer look under the hood
We have a new In-App payment solution for Android phones and tablets. Take a closer look under the hood of the Android Billing SDK:
Use our connections in over 80 countries via:
Premium SMS and Direct Billing with one SDK / connection!
Remote real time updates to our Billing Wrapper enable flexibility and inclusion of new price points and Short Codes.
Its a hybrid!
The SDK / Wrapper decides if we should use Premium SMS or DOB use where available.
2G, 3G, 4G and Wi-Fi billing
Seamless user and mobile payment experience when the user is connected over WiFi or when a 3G connection is unavailable.
Billing screens in-app in local language with local support numbers and advice presented.
For more information on our Android In-App Billing SDK contact us.
See our In-App Biling API for Android.
Read more on In-App Billing.
In part 2 of a 4-part series, txtNation explain how to enable direct operator billing and explores how the payments opens up new consumer audiences…
Read more on ‘a quick and easy route to Direct Operator Billing’.
In the first of a four part series, txtNation explain how Direct Operator Billing can dramatically simplify payments – and boost revenues for sellers of digital goods.
Mobile content has brought affordable and easily accessible entertainment to over a billion people worldwide. Even in the midst of our present economic woes, it continues to thrive. Indeed, a recent study by ABI estimated 70bn apps will be downloaded in 2013, and that the market will generate $25bn. Read Part 1 on Mobile Money Revolution.
Read Part 1 on Mobile Money Revolution.
In Part 2, MMR will look in closer detail at how merchants and developers can plug in DOB and we’ll examine some examples of DOB success.